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Terms and Conditions

Please read carefully our Terms and Conditions as they applies to use (the “Site”). By placing an order you are indicating that you are agree with following Term and Conditions. is a property of Yarn Country, LLC. reserves the right of changing following Terms and Conditions at any time.



All content of the Site (including to site design, images, product descriptions or other content of the Site) is owned by and protected by copyright law and can not be used for any commercial purposes  without written permission from

Registration and Customer information

You must provide us with some personal information in order to register on the Site and make purchases. As described in our Privacy Policy, your personal information will only be used for order transactions purposes and will not be shared, sold or rented to third parties.

Method of payments, credit cards

At this time we are only accepting payments on web site by credit cards. You can make a payment by using any of following card types:

  • Visa
  • Master Card
  • American Express
  • Discovery

We will make an authorization of the order amount in time you click “Place you order” button on the site, but we will not charge your card until your order is ready to ship or during next 30 (thirty) days after that at our convenience.

Sales tax is registered in Washington state and we have legal obligation of collecting sales tax for all orders shipped within Washington state. The Site will add sales tax to your order during checkout process. The tax will be added as separate line and the amount will be added to the total before you place the order.


Most of the inventory we have presented on the Site is in stock and will ship during 1-2 business days from the time you placed an order. If any items in you order are not in stock we will contact you on how you’d like to proceed with the order.

At this time we are offering US Postal Service and UPS shipping for all orders. Based on size of you order you will have number of choices with prices for each method of shipping. You must select one of them to complete the order. Once selected, shipping charge will be added as separate line and the total for your order will be adjusted and showed to you before you place the order.

For USPS shipping we are offering USPS First Class, USPS Priority and USPS Express Mail. USPS First Class and Priority Mail usually takes 2-3 days for delivery. Express Mail is a next day delivery in most cases.

Please consult about actual delivery times as we are using descriptions provided by UPS to offer you a choice of delivery options.

Return policy

Your right to return yarn is respected by us. We assure you that we will not inquire about the reason for the return. Kindly go through the rules mentioned in our Return Policy.

At this time we can not accept returns for the following items:

  • Book and patterns
  • Needles and hooks
  • Some accessories
  • Closeout sales (40%+ off)

Yarn can be returned within a 30-day period from the day it was shipped, as long as it is in a condition that can be resold.

If you wish to return any yarn, please contact our customer service team to receive a Return Authorization Number (RAN). Please note that we are unable to accept any returns without a valid RAN. Our team will be happy to assist you with the return process.

Upon receiving your return, we will process a refund to the original payment method used for the purchase. Please allow up to 30 days from the date of receipt for the refund to be issued. If the return is not due to an error on our part, shipping costs will not be refunded. Please note that if you return an order that was shipped for free, we will deduct the actual shipping cost from your refund.

We apologize for any inconvenience, but unfortunately, we don't offer exchanges. at this time. However, we will issue a refund according to our refund policy. You can place a new order for the desired yarn. Thank you for your understanding.

We reserve the right to refuse returns if the yarn does not meet our requirements for resale.

Product images and Actual products

We are doing our best to provide you best possible images of the products (especially yarn) we are offering on the Site and create most realistic impression of the products. Even with that, the way you will see the images will mostly depend on the setting of your monitor. is not responsible if the actual yarn will look different from what you see in on your monitor.