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YarnCountry.com is a privately owned online knitting store located in Issaquah, Washington.
Olga has been knitting for most of her life. Throughout the years she has mastered knitting techniques and pattern design. Her skill in creating knitting patterns is represented through the free patterns provided on this website. She has knitted countless articles of clothing for her family and enjoys the accomplishment of a beautifully finished knitting product. She is the representative for YarnCountry.com who manages all email requests, orders and customer service inquiries.
Sergey has years of experience in the Technology Industry. His experiences range from working on Internet applications to collaborating on projects for Expedia.com. He excels in visual design and user function for website applications. He is the creator of the YarnCountry.com website and leads the effort in making this website the best in the industry.
The goal of YarnCountry.com is to provide the best in quality. We pride ourselves in offering a variety of carefully selected brand name yarns, a library full of patterns, reference books, and top quality needles and accessories. YarnCountry.com is dedicated to providing the best available information and resources to make your shopping experience easy, enjoyable, and satisfactory. YarnCountry.com is committed to excellent customer service and providing the best online shopping experience.
Please read what our customers have to say about us.
Please contact us with any questions.
Frequently Ask Questions:
Why does YarnCountry.com not sell through a retail location?
We believe that online shopping and retail are two separate businesses, each with their own unique requirements. We have decided to focus our energies on online shopping to achieve best results.
What is the condition of the yarn sold at YarnCountry.com?
You will receive yarn in perfect condition, not something already touched by numerous people before you. The texture, color, and presentation of the yarn will be pristine and to the manufactures specifications.
Are product quantities guaranteed?
All product quantities are guaranteed. Quantities are updated in real time to reflect our inventory supply.
How quickly are responses to emails and orders fulfilled?
We reply to emails as promptly as we can and always try to be as helpful as possible. All orders are review on the day they are received.
How long does it take to process orders?
YarnCountry.com ships next day. In most cases you will receive your order in 3-4 business days from the time your order was placed. In case of any delays, we will notify you immediately. Special orders are processed and shipped within 24 hours after arrival.
If there is a yarn or supply of interest that is not listed on YarnCountry.com, can YarnCountry.com help?
If the color you need or the yarn you are looking for is not listed on YarnCountry.com, please let us know and we will do our best to help you.
What are your statistics for repeat customers?
One of every five customers has returned to place another order with YarnCountry.com.
We believe that once you try YarnCountry.com, you will never go anywhere else for your knitting needs.
Thank you for shopping at YarnCountry.com!
Copyright © 2005-2013 Yarn Country, LLC. All rights reserved.